Master Services Agreements
Set the terms once.
Drafting and negotiation of provider-side master services agreements that support repeatable customer contracting.
Discuss an MSA
A contracting framework your team can use.
We design the MSA around your revenue model and delivery responsibilities, then make the order forms, SOWs, service levels, and data terms work with it. The documents should fit together without contradictory promises or gaps in responsibility.
We also help establish negotiation positions and identify which departures need approval. That gives your team a coherent starting point for new business without treating every customer negotiation as a completely new arrangement.
What we handle
- Draft and revise provider-side MSAs
- Review and negotiate customer MSAs
- Coordinate order forms, statements of work, service levels, data terms, and security exhibits
- Establish positions for liability, indemnification, intellectual property, payment, delivery, termination, transition, subcontractors, and AI
Useful documents
Have these handy if available. You can contact us before gathering them.
- Current MSA and related forms, if any
- Service descriptions, order forms, SOWs, and SLA commitments
- Security, privacy, insurance, subcontractor, and AI information
- Recurring negotiation issues and preferred business positions
Let’s discuss what you need.
Start with a brief description of the issue and any deadline. We will respond within one business day to discuss the right next step.
Discuss an MSA